Title: Automating Customer Email Routing and Replies
Outcome Delivered: Improved response times and reduced operational costs by EUR 6 million per annum.
Key Themes: AI-Powered Automation, Customer Service Enhancement, Operational Cost Reduction

Title: Transaction Classification Engine for Top UK Bank
Outcome Delivered: Designed an engine for the bank that classifies transactions, enriching their product suite. This feature in their app lets customers instantly analyze their transactions.
Key Themes: Transaction Classification, Enhanced Customer Experience, App Integration, Real-time Analysis

Title: Optimisation & Reporting Platform for Leading Media Agency
Outcome Delivered: Introduced a platform that streamlines optimization, reporting, and automated insights, resulting in significant cost savings and increased sales. This tool allows campaign managers and analysts to refine ad campaigns and cuts down manual analysis.
Key Themes: Ad Campaign Optimization, Automated Reporting, Operational Savings, Sales Uplift

Title: Data-Driven Customer Leads Identification
Outcome Delivered: Generated EUR 1 million in new business for the bank through targeted identification of renovation loan leads.
Key Themes: AI Integration, Data-Driven Marketing, Business Growth
Title: AI-Bot for ESG Peer Benchmarking

Outcome Delivered: Enhanced the bank' decision-making processes and sustainability efforts through automated ESG peer benchmarking.
Key Themes: ESG, AI-Bot Development, ESG Benchmarking, Sustainable Decision-Making

Title: Internal Enterprise ChatGPT Research Assistant
Outcome Delivered: Empowered the Bank' staff with quick and efficient data access and analysis through seamless interaction with internal banking data.
Key Themes: AI-Powered Assistant, Data Accessibility, Operational Efficiency

Title: UK Banking Compliance and Risk Dashboard
Outcome Delivered: Created a dashboard that offers a clear visualization of UK banking risks and compliance for the Bank of England. This tool clarifies rule interconnections for banking supervisors, highlighting applicable rules for specific banks, compliance needs, and risk areas. This enhances the identification of prudential risks tied to banking compliance.
Key Themes: Data Visualization, Banking Compliance, Risk Identification,

Regulatory Oversight
Title: ESG Compliance Monitoring: TCFD Framework Analysis
Outcome Delivered: Empowered Bank of England executives with insights to further their compliance monitoring efforts in relation to ESG and the TCFD framework for banks and insurers.
Key Themes: ESG Compliance, Analytical Reporting, PDF Data Processing, Bank & Insurer Standards

Outcome Delivered: Provided the bank with a framework to assess AI applications, spot recurring patterns, and gauge the viability of shared services. The services pinpointed with this tool, available across the bank, drastically shortened the AI and data science product lifecycle.
Key Themes: AI Evaluation, Shared Service Viability, Rapid Development, Bank-Wide Access

Title: Roadmap to utilise unstructured data for banking regulation analysis
Outcome Delivered: Enhanced oraganisational wide capabilities to utilise text data for insights on banking regulation.